Question 1

Does this replace my office staff?

Accepted Answer

No. The pilot is designed for overflow and after-hours calls, or for the moments when your team is already helping someone. It follows an approved script, captures the caller's details, and hands off anything that needs a person.

Question 2

Can I keep my current business number?

Accepted Answer

Usually, yes. We can route only unanswered or after-hours calls into the receptionist. The exact setup depends on your current phone provider, and I confirm that before the pilot starts.

Question 3

What does the $500 pilot include?

Accepted Answer

The setup includes your call flow, approved answers, qualifying questions, lead summaries, human escalation, ten test calls, launch, and thirty days of tuning. The $199 monthly management begins after setup. The phone or AI receptionist platform is billed directly to you and depends on the provider and call volume.

Question 4

Will it book appointments?

Accepted Answer

It can request or book a time when your calendar and rules support it. If they do not, it captures the caller's preferred time and sends your team a clear callback summary instead of inventing availability.

Question 5

What should still go to a person?

Accepted Answer

Emergencies, complaints, unusual estimates, regulated advice, and any situation outside the approved call flow should be escalated. We decide those boundaries together before launch.

AI Receptionist for Southwest Florida Contractors